Forgotten Password

You must use the details you used when you first registered for eServices.

To reset your password, navigate to the ‘Forgotten Password’ link. This can be found under the ‘User Information’ menu, located in the top left corner of the eServices home page.

Complete the ‘Forgotten Password’ form with the information requested. A temporary password will be emailed to your registered email address. You can use the temporary password to log into the eServices website. You will be prompted to change this password when you log on for the first time.

Forgotten Username

By default, your eServices username is the same as your email address you used to register.

If you are still unable to log into the eServices portal, please contact City of Stonnington using any of the contact methods available on the following page: http://www.stonnington.vic.gov.au/contact-us-/